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Manaaki is derived from the word Manaakitanga, which encompasses hospitality, kindness, support, and service to look after others.
Our business operates with these VALUES, from staff employment to venue management contracts and food and beverage outlets.
Our PURPOSE is to provide an inviting and professional venue, and food & beverage service that leaves our customers satisfied and content.
We are here to “serve” in a warm friendly manner every person we come into contact with, whether that be customers or peers.
Our Company's Vision
To be an outstanding Māori & Pacific Business;
which means to employ our own people where we can;
to portray our cultures in a positive light;
uplift our own;
to have those who come to work with us leave in a better place;
whilst delivering a professional, caring, service environment, for all our customers.
What We Value
As a team, we are committed to embracing and living these values in our daily work.
By embodying the principles of Whakawhanaungatanga, Manaakitanga, Kotahitanga, Kaitiakitanga, Māoritanga, Rangatiratanga, Taha Wairua, and Taha Tinana, we strive to create a workplace that is inclusive, respectful, and supportive.
These values guide our actions, decisions, and interactions, shaping our culture and driving our success.
Together, we can make a positive impact and achieve great things.
01
Whakawhanaungatanga - Relationships
We commit to working together at 100% to achieve our vision. We recognise that the strongest teams are those that embrace diverse personalities, talents, and skills, and we aim to use our experience to help each other achieve our best.
02
Manaakitanga -
Hospitality
Our clients are at the center of everything we do. We strive to treat others as we expect to be treated, ensuring that our guests leave feeling valued and welcomed.
03
Kotahitanga -
Teamwork
We encourage everyone to contribute to our goals and achievements, fostering a strong, motivated team.
04
Kaitiakitanga -
Recycling & Sustainability
We are dedicated to promoting the care of our planet at the heart of our services. We operate with sustainability as a priority, including extensive recycling processes and the use of biodegradable and compostable products.
05
Māoritanga -
Māori Culture
We use Te Reo Māori, tikanga (rules and customs), and kawa (how it’s done) as set by our company. We ensure that our operations showcase Māori culture and serve as a significant attraction for Wellington and its visitors.
06
Rangatiratanga -
Leadership
We aim to incorporate this value in our everyday workplace, ensuring that leadership is demonstrated through collective action and support.
Meet The Team | Tūtakina mai!
Owner Operators & Directors
Keri & Paul Retimanu
With more than 30 years of experience in the business, the dedicated husband and wife team are committed to ensuring their business' success while also prioritising positive outcomes for Māori and Pasifika communities.
About 65% of their permanent staff proudly represent Māori or Pasifika heritage.
Paul is deputy chair of Hospitality New Zealand, chair of the Wellington branch,
and sits on a host of other boards.
